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Patient Information

Ask Me 3

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Every person has the right and privilege to receive medical information that enables him to take care of himself and to make decisions concerning his health, including those related to the use of the health system.  


Questions are good for your health

Dozens of studies show that most of the medical information generated by the health system is not understood by the majority of the public.
That is why it is so important to take an active part in successful and effective treatment.

How shall we do this?
The "Ask Me 3" program encourages the public to ask 3 main questions, in any contact they have with the medical staff.
When you meet with a doctor or a nurse - it is very important that you ask the following 3 questions -

  1. What is my medical problem?
  2. What must I do to address the problem?
  3. Why is it important that I do that?

If you have been referred for an examination, you must contact the referring physician and check with him:

  1. What examination did I go through and what was its purpose?
  2. What are the results of the examination?
  3. In view of the result - what should be done?


The team's answers to the 3 questions will help the patient to:

  • Maintain his health
  • Prepare for required examination
  • Take medication according to the therapist's recommendations

Myth: "If the patient has a question, he will ask it on his own initiative ..."
In reality: many patients feel shy and uncomfortable to ask questions on their own initiative.
Studies show that:

  • The public behaves differently in its encounter with the health system, compared to other areas of life in which it needs to receive information.
  • Many hide their difficulty of understanding.
  • Inculcating the patient's encouragement to ask questions does not prolong the visit to the professional entity. On the contrary, questions that are asked in an organized manner contribute to the provision of information in a structured manner, thus enabling shorter and more efficient interactions.
  • It is impossible to assess the patient's understanding by his external appearance: "You can't tell by looking ".


Ask me 3 questions

  1. What is my medical problem?
  2. What must I do to address the problem?
  3. Why is it important that I do that?

It is important to take an active part for a successful and efficient treatment

The attending staff

Everything you want to know about your medical problem and never dared asking…

You feel uncertain about what your medical problem is and what should be done to treat it?

You feel uncomfortable asking questions related to your health?


Here are some recommendations that could assist you:

    1. Prepare the subject you wish to discuss in advance
    2. In the meeting, make sure to get clear and understandable answers to your questions
    3. You fail to understand – demand further explanation.
    4. Make a list of the main subjects discussed.


Ask me 3