כללית שלי
News - Year 2017

First place in the Health Ministry's Patient Satisfaction Survey

The Ministry of Health samples patients' satisfaction during hospitalization, in all hospitals in Israel. The Beilinson and Hasharon Hospitals of Clalit Health Services Group received the highest scores in several indices...

Beilinson and Hasharon hospitals are the leading hospitals in general satisfaction during hospitalizations of all Israeli hospitals

The patient satisfaction survey conducted by the Ministry of Health, sampled in all hospitals in Israel

According to the survey findings:  Beilinson and Hasharon hospitals are the leading hospitals in general satisfaction during hospitalizations of all Israeli hospitals

The Ministry of Health samples patients' satisfaction during hospitalization, in all hospitals in Israel. Beilinson Hospital of Clalit Health Services Group received the highest scores in the following indices:

• Beilinson Hospital was ranked first in the final score that weighs all the survey indices

• Beilinson Hospital is first place in overall satisfaction with the hospital

• Beilinson Hospital is ranked first in environmental conditions
Hasharon Hospital in Petach Tikvah (constituting a part of Rabin Medical Center) was also ranked number one in patient satisfaction, after making a significant leap in the following indices:

• Hasharon Hospital is first place in trustworthy treatment

• Hasharon Hospital was successful and above average in terms of its attitude toward and respect for the patient

• Hasharon Hospital was successful and above average in terms of providing information and explanations

• Hasharon Hospital was successful and above average in terms of efficiency ratings

Dr. Eran Halpern, Director of Beilinson and Hasharon Hospitals: "I salute the thousands of employees of Beilinson and Hasharon hospitals who invest themselves in providing excellent medical care, service, treatment, information and hospitalization in hotel conditions. We received further proof that we are indeed leading the medical sector in Israel."

Nowadays it is not enough to provide excellent and advanced medical services, but it is also crucial to provide patients with a complete package of information, treatment and appropriate conditions. We live in an age of a different view of the patient, in which empathy, service, and conditions are of great importance and must be part of every medical service. These achievements were built with great effort, many years of education, assimilation, personal example and basic values by which the hospital operates.

Efrat Milner, Manager of Customer Service and Customer Relations: "Beilinson Hospital is the first hospital in Israel to establish a dedicated service department starting in 2000, which mission is to think every day and all day long about the best interests of the patients in the hospital and their families, while establishing a culture of optimal service in cooperation with the hospital staff."
 
Belinson hospital